PROCESSING TIME
All online orders usually ship within 1-3 business days, unless specified otherwise.

ESTIMATED DELIVERY TIMES
We ship USPS Ground Delivery, which takes 2-5 business days once it leaves us. You will receive tracking info via email when your order has been fulfilled! Please be mindful of your delivery date so your tallow does not sit outside too long in hot weather.

LOST OR STOLEN PACKAGES
If you suspect your package is lost or stolen, you must contact your local post office and file a claim, but please reach out to us and let us know as well so we can help you.

BROKEN OR DAMAGED ITEMS
If your package arrives damaged or broken, please email us with photos so we can assist you.

REFUNDS + RETURNS
We cannot accept any returns or exchanges for any of our products. If you are not satisfied with your order, or have any questions/concerns, please reach out to us. We will help you resolve any issues.

INGREDIENT ALLERGENS
All of our products have full ingredients listed on the description. PLEASE read them if you have known allergies to certain oils! We are not responsible for any allergic reactions or sensitivities. We fully disclose all ingredients for this reason. If you are unsure, always do a small spot test on a small area of skin before fully using.

Our products and statements have not been evaluated by the FDA. We cannot provide medical advice. Our products are not intended to treat, cure, or prevent any disease.